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Clear all DVR recordings

osiris432000
osiris432000 Posts: 3 Spectator
edited April 2023 in Spectrum Archives: 2020 - Present

I'm using the Spectrum app on Apple TV. My Library currently lists 2 recorded programs that do not have a "Delete Recording" option so I am unable to remove them. One was an on demand program that I have finished watching. In the other case, I was allowed to set a program up to record even though it was on a channel that I had not subscribed to (at least, that's what it says when I click "watch recording").

My question is how can these programs be removed from the My Library Recorded Programs list?

Best Answer

  • James_M
    James_M Posts: 5,489 ✅ Verified Employee Moderator
    edited August 2022 Answer ✓

    @osiris432000

    Please try deleting and reinstalling the app. You may also need to restart the modem and the Apple TV. If you are still unable to delete the recordings, please try clearing the Cloud DVR recordings using another device (smartphone, tablet, or laptop).

    Thanks!

Answers

  • Unknown
    Unknown
    This content has been removed.
  • osiris432000
    osiris432000 Posts: 3 Spectator
    edited August 2022

    I don't have a Spectrum CATV box, only Apple TV.

    One program scheduled for recording has appeared in my Recordings list for about 3 weeks with only a Watch button, through yesterday, 8/22. When I click that, it says it's on a channel that I do not subscribe to, although I do, but there's no other button to delete or cancel. Oddly enough, when I just checked today, 8/23, it now shows up as recorded and I was finally able to delete it.

    The other program was streamed and watched to the end. It has only (add to) Watchlist and a More Ways to Watch buttons, no Delete Recording or Remove button.

    I already tried using the phone app to manage the recording but that didn't work either.

    I have 3 Apple TV boxes and 1 Roku TV and the program shows up on all of them so it seems questionable whether removing and reinstalling the app on one of them would remove it entirely but I may try at some point when I have no recordings left that I want to view if this darned program is still stuck in the list.

    Thanks for the suggestions though.

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