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Cheeto
Cheeto Posts: 1 Newcomer
edited November 12 in Suggestions and Feedback

I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in the SC Midlands, was so kind, informative, helpful, patient & made me feel comfortable & assured. All is well now & I’m grateful. Thank you, Matthew!

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Best Answer

  • Jilliana_M
    Jilliana_M Posts: 63 ✅ Verified Employee Moderator
    edited October 3 Answer ✓

    Hello @Cheeto!

    We appreciate you for reaching out and taking the time to share your positive experience with us! We are delighted to hear that Matthew was able to exemplify great customer service and ensure that everything was back up and running before the visit was over! If you ever need our assistance in the future, please know we are here for you 24/7!

    We have also passed your feedback to Matthew's leadership team to share directly with him.

    We thank you for your business and we hope you have a wonderful day!

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