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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Thanks!

Cheeto
Cheeto Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in the SC Midlands, was so kind, informative, helpful, patient & made me feel comfortable & assured. All is well now & I’m grateful. Thank you, Matthew!

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Best Answer

  • Jilliana_M
    Jilliana_M Posts: 308 ✅ Verified Employee Moderator
    edited October 2024 Answer ✓

    Hello @Cheeto!

    We appreciate you for reaching out and taking the time to share your positive experience with us! We are delighted to hear that Matthew was able to exemplify great customer service and ensure that everything was back up and running before the visit was over! If you ever need our assistance in the future, please know we are here for you 24/7!

    We have also passed your feedback to Matthew's leadership team to share directly with him.

    We thank you for your business and we hope you have a wonderful day!

This discussion has been closed.

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