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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Customer Service

albabcock
albabcock Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

Brandy from San Diego was truly amazing! I haven't had such a great experience with customer service in a long long time. Thank you Brandy for being so kind and friendly! You really brightened my day!

Best Answer

  • Mo_S
    Mo_S Posts: 583 ✅ Verified Employee Moderator
    Answer ✓

    Good afternoon and welcome to Spectrum and our Community @albabcock,

    Thanks for taking the time to share your feedback. I was able to locate them and I'll be sure it's passed along to their leadership.

This discussion has been closed.

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