Suggestions and Feedback

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Thank you, Alexander!

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Posts: 1 Newcomer
edited June 22 in Suggestions and Feedback

I just wanted to share a nice experience me and my wife had with a technician that came out to help us. We are located in Cheviot, OH. His name was Alexander, he was really nice, knowledgeable and helpful! Our issue ended up being a problem for Duke Energy but he immediately troubleshooted - found out what was wrong, let us know what to do and even put a quick, zip-tie fix on an old junction/fuse box on the outside of our house that has been falling apart for years. My wife was absolutely thrilled, thank you again, Alexander!

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  • Posts: 1,447 ✅ Verified Employee Moderator

    Hey @SalyerKid, welcome to our community!

    Thanks so much for taking the time to share your experience with Alexander! It's wonderful to see how he was able address your issues even when it wasn't a problem on our end. I'll be happy to forward your compliments about him.

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