Glenway Store- Cincinnati, Ohio

KitaCure
KitaCure Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

About a month ago I went into this store and met one of the worst customer service people I've ever met. All I wanted to do was introduce myself and wait in line but he decided to argue with me instead. No one else had showed up to work so he decided to turn his bad day into everyone else's bad day. I'm upset that this is the closest store to me and that I have to go back for any other spectrum issues.

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @KitaCure;

    I do apologize for the poor experience you had at the Spectrum store. I have identified who you spoke with and forwarded the feedback to management to have it reviewed.

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