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App doesn’t work even after reinstalling

Tomyager
Tomyager Posts: 1 Newcomer
edited September 30 in My Spectrum App - My Spectrum App Feedback

The My Spectrum app goes to a blank page when it is trying to connect to id.spectrum.net. If I enter that URL in a browser it works. I have tried reinstalling several times.

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Best Answer

  • William_M
    William_M Posts: 1,529 ✅ Verified Employee Moderator
    Answer ✓

    Hey @Tomyager, welcome to our community!

    Are you able to test this from a different device, and/or a different internet connection?

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