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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Kudos to Johnny Miller from Tennessee

Cwheat1201
Cwheat1201 Posts: 2 Novice
edited December 2025 in Employee Kudos from Customers

Johnny showed up with a plethora of ideas, good information, and excellent customer service! He assisted with listening to my needs and concerns. He was hands-on showing me tutorials that he thought I might find useful and/or enjoy. He didn’t rush (which impressed me) and when he left I felt well taken care of as a returning customer. Johnny sets a high standard and I hope he gets recognized for his efforts. ~Cindy W., Parsons, TN

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Answers

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    It is great to hear that Johnny gave you an excellent customer service. I will forward your comments to our management so they are aware.

  • Cwheat1201
    Cwheat1201 Posts: 2 Novice

    Thank you very much! He deserves to be recognized for going above and beyond. I don’t feel like I was an isolated case, I think he probably does this daily.

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