No Call History List in VoiceZone?

catchtwentytwo
catchtwentytwo Posts: 223 Contributor
edited January 9 in Digital Phone

Good Day

I used to be able to see a list of my Home Phone incoming and outgoing calls (and even export them). That feature appears to be missing from VoiceZone. All I can see are calls blocked by Call Guard.

Am I missing something or is VoiceZone broken?

Thanks

Comments

  • HT_Greenfield
    HT_Greenfield Posts: 1,440 Contributor

    I think that only existed when and where call quantity based rate plans were available or at least one subscriber in/of the rate center still had such on a legacic basis.

  • catchtwentytwo
    catchtwentytwo Posts: 223 Contributor

    It was recently available in our legacy area albeit as Voice Manager not VoiceZone. Made it easier to block spammers and tell if a number was a repeat offender.

    Hopefully other Voice users and the Mods will comment.

  • Unknown
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  • Mo_S
    Mo_S Posts: 596 ✅ Verified Employee Moderator

    @catchtwentytwo,

    Call details in VoiceZone will only show billable calls, such as international charges. A full call log would not be available.

This discussion has been closed.

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