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Android 16 My Spectrum App not working

samcer91
samcer91 Posts: 1 Newcomer

For whatever reason, when I open the app I am unable to scroll any of the tabs. I only have Internet, and would like to set up parental controls from my phone, as I'm supposed to be able to, and it won't let me scroll in the internet tab, or any tab for that matter. I can see the content, but can't scroll

I have uninstalled, cleared memory, everything. I work in IT so I have an acute understanding of software troubleshooting.

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Comments

  • HT_Greenfield
    HT_Greenfield Posts: 1,192 Contributor

    Just curious …

    1. App version 13.24.2 or what?
    2. Phone or tablet?
    3. If tablet, landscape or portrait orientation, or both?
    4. Orientation rotation locked or not?