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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

When is "High Split" coming to Capitola/Watsonville, CA?

MrWest
MrWest Posts: 1 Rookie
in Network Evolution
When is "High Split" coming to the Capitola/Watsonville, California markets? What do we need to do to prepare?
Tagged:

Best Answers

  • Jilliana_M
    Jilliana_M Posts: 300 ✅ Verified Employee Moderator
    edited January 23 Answer ✓

    Hey there!

    Welcome to our community page and thank you for your post! I am pleased to hear that you are anticipating the rollout of our network evolution. While there is not a specific date available, all areas are estimated to be completed by next year.

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator
    Answer ✓

    @MrWest,

    You can follow updates on our post regarding our network evolution. For now, there's nothing you need to do, but there are no customer owned modems currently approved for use once these upgrades have been completed. We offer a modem at no cost with our internet service which can be added at any time. You can still use your own separate router, or add one of ours for a monthly cost.

This discussion has been closed.

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