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Modem doesn't work

StanleyCwynar
StanleyCwynar Posts: 1 Newcomer
in Connectivity

My modem will not connect to the internet

I need service

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,005 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community.

    I do apologize for the issues you're having with out internet service. I was able to find your account with your forums login. I'm not seeing any area issues and your modem is showing connected and online. Are you unable to get online with any specific device?

    -Tyleen

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