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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Modem doesn't work

StanleyCwynar
StanleyCwynar Posts: 1 Rookie
in Connectivity

My modem will not connect to the internet

I need service

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community.

    I do apologize for the issues you're having with out internet service. I was able to find your account with your forums login. I'm not seeing any area issues and your modem is showing connected and online. Are you unable to get online with any specific device?

    -Tyleen

This discussion has been closed.

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