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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

What happened to the Voice service that printed my messages to my e-mail?

Hnolan
Hnolan Posts: 1 Rookie
in Voicemail

I hav very poor hearing and have great difficulty understanding messages left on my voicemail.

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @Hnolan;

    Welcome to the Community Forums. It is possible that the feature to send you the email is not properly enabled. You can visit the following site and review the readable voice mail section for instructions on how to enable it. https://www.spectrum.net/support/home-phone/enhanced-voicemail-help If the is enabled then it is possible that the email messages are being filtered in your email system. I would suggest you log into the webmail of your email and check the spam folder. You may need to report it as not spam to get the email messages to arrive in your mailbox again.

This discussion has been closed.

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