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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

I do not want the new email

dsteiner7
dsteiner7 Posts: 2 Novice
in Email

I would like the old email format and I am not able to compose an email with the new format?

Answers

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    Hello and welcome @dsteiner7,

    Are you accessing your email by logging into spectrum.net with the email address and password? Testing email, I'm currently able to compose and send new emails without issue. Are you seeing any error messages? Have you cleared the browser cache/history recently?

  • dsteiner7
    dsteiner7 Posts: 2 Novice

    yes. no. no.

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    Please clear the browser and then attempt to compose a new email.

This discussion has been closed.

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