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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area for a specific service address

I do not want the new email

dsteiner7
dsteiner7 Posts: 2 Novice
in Email

I would like the old email format and I am not able to compose an email with the new format?

Answers

  • Mo_S
    Mo_S Posts: 577 ✅ Verified Employee Moderator

    Hello and welcome @dsteiner7,

    Are you accessing your email by logging into spectrum.net with the email address and password? Testing email, I'm currently able to compose and send new emails without issue. Are you seeing any error messages? Have you cleared the browser cache/history recently?

  • dsteiner7
    dsteiner7 Posts: 2 Novice

    yes. no. no.

  • Mo_S
    Mo_S Posts: 577 ✅ Verified Employee Moderator

    Please clear the browser and then attempt to compose a new email.

This discussion has been closed.

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