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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
what happen to my RR email?
I haven't been able to get into my RR email since october I have been on the phone and chatted with you and have had NO HELP. Where did it go? I need important emails. An account comes up, and only one email says changes have been made. Yes I still am a customer paying over $200 a month
Best Answer
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Hey @dleevan! I show your mailboxes are still active. You should be able to sign in at Spectrum.net using the email address as the username. It doesn't look like you've reset your password, please select the "Forgot username or password?" option to do that.
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Answers
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no tried that didnt work. did the email address change from new.rr.com to spectrum.net?
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@dleevan,
No, the email domains have not changed. You would log in with your full new.rr.com email address at spectrum.net. Are you receiving any error when you attempt to login? I do not show the password was reset recently for any of the email accounts you have.0
