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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Roger based in Texas

SummerJ0
SummerJ0 Posts: 1 Rookie
in Employee Kudos from Customers

Roger went above and beyond to make sure that I was receiving the best deal, as I called to cancel services in order to save a few dollars. I was very impressed with his customer service and delightfulness. He said he was fairly new to the job and I hope this finds him well!

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I'm glad to hear you had such a great experience with our agent Roger. I was able to find your account and his information using your community login and have passed along your kind words for you!

    Thank you for letting us know how great of a job he did!

    -Tyleen

This discussion has been closed.

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