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Explain in detail the autopay methods allowed and timing

Palmdale-LancasterCA
Palmdale-LancasterCA Posts: 1 Newcomer
in Managing and Using your Spectrum Account

I am asking about autopay because Spectrum seems to only have an Enroll button, but no Explain how it works page.

For example:

Can I use a Credit Card to auto pay each month?

(I prefer charges made to credit card and not a bank transfer)

Will it charge/pay on first day of notification or wait until due date ?

(I prefer to pay the day it is available and possible to pay, and do not wait until due date.)

If anyone is on autopay can you tell me how yours is setup and what options you saw while setting it up.

Thank you.

Best Answer

  • Mo_S
    Mo_S Posts: 501 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome @Palmdale-LancasterCA,

    Our support pages have additional information on Auto Pay that can help answer any questions you have.

    What is Auto Pay (Automatic Payment)?

    How to Set Up Auto Pay

    Cancel or Change Payment Method for Auto Pay

    If this is for Mobile service, auto pay is required and only via card.

    For your specific examples, this is covered within the support page links above. You can use a credit card, as long as the account hasn't been restricted from card payments. The payment is set to process on the due date, if you wanted to pay sooner, you can submit a one time payment on the date you choose.

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