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Field Service Tech

zfremder
zfremder Posts: 1 Rookie
in Employee Kudos from Customers

Recently moved in Oxford, Ohio and was having trouble connecting my internet. Come to find out, my coax cable was snapped in half. Daniel came to help and I was instantly met with a positive attitude. He had a smile on his face and helped install a new cable from my house to the electrical box on the street. He also got my devices set up on my new internet. Overall, Daniel was very friendly, had a great attitude and completed the work in a timely manner!

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Comments

  • Lyn_T
    Lyn_T Posts: 763 ✅ Verified Employee Moderator

    Good evening @zfremder and Welcome to our Community Forums,

    Thank you for reaching out to us about your recent experience with Daniel. I am sorry that our services were not immediately working with your move. I am glad that Daniel was able to detect the concern and get things restored and working for you. I will forward your comments to his support team for review with him. I am sure this will make his week! If you have any questions or need further assistance please let us know. -Lyn

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