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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split (Symmetrical) in Dayton, OH, 45402

Tekgnome
Tekgnome Posts: 2 Novice
edited June 2 in Network Evolution

Good afternoon,

I recently switched from AT&T Fiber 1000/1000 to Spectrum gig service, but my area only has 35 Mbps up. Looking around, I see that Spectrum plans to roll out high split, but I can't find an exact time frame anymore.

https://community.spectrum.net/discussion/177269/symmetrical-and-multi-gig-speeds-when-is-our-network-evolution-coming-to-you

This link above used to have a comment from Sr. Mod Mo_S, but has been since deleted. I'm able to find a cached copy of some of it on the Wayback Machine.
https://web.archive.org/web/20260112195207/https://community.spectrum.net/discussion/177269/symmetrical-and-multi-gig-speeds-when-is-our-network-evolution-coming-to-you

Are there any updates on when 45402 will have the option to run at symmetrical speeds?

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Answers

  • Unknown
    Unknown
    This content has been removed.
  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @Tekgnome;

    Welcome to the Community Forums. I checked the status of the Network Evolution upgrades in your area and we currently do not have an estimate on when it will be started. This indicates that it will be at least 6 months before the service will be upgraded and enabled.

  • Tekgnome
    Tekgnome Posts: 2 Novice
    edited June 11

    @Edward_T Thank you for the response!

    Its unfortunate that it's still so far out but it seems that the rollout of high split was far more time consuming than corporate initially expected 😅

    Either way, I guess I'll check back in, in about 7 months to see if there's been any additional information on my area. Thank you very much for your time and help!

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    You're welcome.

This discussion has been closed.

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