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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Above and beyond!

aanderson2026
aanderson2026 Posts: 1 Rookie
in Employee Kudos from Customers

I had a connection issue preventing me from connecting to my work from home job and was panicking that it wasn’t working. My tech support, Gerardo Vega (hope that first name is right), was so knowledgeable and helpful. He was quick, efficient, friendly and got me up and running again. He really went above and beyond to help me and deserves recognition for the amazing service!!

Comments

  • William_M
    William_M Posts: 1,782 ✅ Verified Employee Moderator

    Hey @aanderson2026, welcome to our community! I'm sorry our internet was giving you trouble, I understand how important it is to stay connected when working from home. It's great to see Gerardo was able to get everything working again. I'll be happy to forward your compliments about him, thanks for taking the time to come here with your feedback!

This discussion has been closed.

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