Troubleshooting

JulieReyo
JulieReyo Posts: 1 Rookie
in Connectivity

internet service issue

Answers

  • Katrina_L
    Katrina_L Posts: 211 ✅ Verified Employee Moderator

    Good morning @JulieReyo. Welcome to our community. I have reviewed your account and I am not seeing any issues with the internet. Please let us know if you are still having those issues.

  • rrtcmk12@gmail.com
    rrtcmk12@gmail.com Posts: 1 Rookie

    My Internet is not working. How do I re boot system

  • Katrina_L
    Katrina_L Posts: 211 ✅ Verified Employee Moderator

    Good afternoon @rrtcmk12@gmail.com. Welcome to our community. You can reboot you system from the my spectrum app or you can unplug the power to the modem for 30 seconds.

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