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How do i change my 5Ghz band?

j3rri
j3rri Posts: 1 Rookie

I would like to change my 5Ghz band because it is crowded.

Answers

  • Lyn_T
    Lyn_T Posts: 780 ✅ Verified Employee Moderator

    Good evening @j3rri and Welcome to our Community Forums,

    Thank you for reaching out to us about changing your wireless channel with our Advanced Wireless option. Unfortunately, this is not something that you can do. Our router will automatically assign your device to the best wireless channel that is available. If you need access to the 2.4 channel to set up certain devices that will only work with on that channel, we can set up a device steering, that is only available for a short period of time, then will revert back to automatically routing to the correct channel. If you have any other questions please let us know. -Lyn