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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Marissa provided Outstanding support!

juneCP
juneCP Posts: 1 Rookie
in Employee Kudos from Customers

I connected with Marissa thru chat support. I was having a problem with my email - I could not add an address to my blocked senders list. Marissa quickly assessed the situation, corrected my problem, and ensured that I was able to complete my task. She was so knowledgeable, efficient, and proactive. Excellent work, Marissa!

Comments

  • Renee_T
    Renee_T Posts: 1,086 ✅ Verified Employee Moderator

    Hello @juneCP

    Welcome to our community! I'm glad to hear that Marissa was so helpful! Thank you for taking the time to let us know about your experience so that she can get the recognition she deserves. I was able to locate your account using your community registration, so I've sent that feedback up for you.

This discussion has been closed.

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