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Wifi

Mmangel1973
Mmangel1973 Posts: 1 Rookie

my WiFi is not working

Comments

  • Katrina_L
    Katrina_L Posts: 156 ✅ Verified Employee Moderator

    Good afternoon @Mmangel1973. We are sorry to hear that our wifi is not working. This appears to be an account issue that you can call us at 1-855-707-7328 to address.

  • lindi717
    lindi717 Posts: 1 Rookie

    Again! Service is out! On a weekend! For THREE hours. So sick of this.

  • Kelly_M
    Kelly_M Posts: 94 ✅ Verified Employee Moderator

    Hello and welcome to the Community Forums @lindi717 !

    We're sorry for the internet concerns you're facing. The account we found associated to your profile indicates an area concern. Being that we are aware and already engaged in the repairs, we will get things restored as quickly as possible. If you'd like updates as they're available, text and email alerts do provide more detailed updates when they're available.