No internet connection

JoelP13
JoelP13 Posts: 1 Rookie
in Connectivity

I haven’t had wifi for the last couple of days. My WiFi router has had a blinking red light that not even restarting fixes it.

Answers

  • James_M
    James_M Posts: 5,677 ✅ Verified Employee Moderator

    @JoelP13

    Hi & Welcome -

    Looks like the modem is offline. Please check all connections are secure, then unplug the modem and router, wait 1 minute, then plug in the modem first followed by the router once the modem is back online. If the issue continues, you will likely need a service technician to complete a repair. If you would like us to set that up for you, let us know.

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