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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Kudos to phone support for Mobile!

Karma_Marie
Karma_Marie Posts: 2 Rookie
in Employee Kudos from Customers

I didn't write down their cities but would like to thank Veronica, Erica and Morgan for going above and beyond with excellent customer service while assisting me with my transfer from AT&T to Spectrum mobile. There were some hurdles but you helped me get through it all with a positive and friendly manner.

Thanks from the Jensen family 😊

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,130 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    Thank you for letting us know what a great experience you had with our mobile agents. We appreciate hearing the positive feedback from customers. I was able to find your account using your community login and the agents you spoke with and have sent up the kudos for you.

    -Tyleen

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