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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Why am I incurring broken links online and in email?

yogisnort
yogisnort Posts: 2 Novice
in Suggestions and Feedback

I have received two emails asking me to complete an annual survey, and the link in both does not land on a viewable page. I just get the spinning icon, and refreshing is ineffective. I tried to access Feedback and suggestion from the home page menu at spectrum.net. but that menu item has no link at all.

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Answers

  • Katrina_L
    Katrina_L Posts: 179 ✅ Verified Employee Moderator

    Good Afternoon @yogisnort. Welcome to our community. We are sorry that your are having issues with that link. Is that link from us or someone else?

  • yogisnort
    yogisnort Posts: 2 Novice

    The email was from Spectrum. In frustration I deleted them so they are no longer available. The other link was the feedback link on spectrum.net home menu

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