Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

Recognition To Morgan

onerpm
onerpm Posts: 1 Rookie
in Email

I would like to thank the rep I spoke with this morning to fix my e-mail log in due to the Spectrum and Outlook problems that have to this date not been fixed. I spoke with Morgan that he said was from New York. He went above and beyond helping me fix the problem with patience, understanding and a sticking with me until the problem was solved. Please pass on my thanks to him and let his manager know what a valued employee he is. Thanks!

Comments

  • Renee_T
    Renee_T Posts: 1,085 ✅ Verified Employee Moderator

    Hello @onerpm

    Welcome to our community! We're glad to hear that Morgan was so helpful when talking to you. I've send up feedback about your experience so that he can be recognized as he deserves. Thank you again for taking the time to let us know!

  • Unknown
    Unknown
    This content has been removed.

Categories