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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Outlook emails continue not to download due to error (0x800CCCC0E). Any updates on fix?
Best Answer
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Hi & welcome!
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
Legacy email users can access email by logging in to your Spectrum account at: spectrum.net0
Answers
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I still cannot access email via Microsoft Outlook, and now often cannot download emails via Charter on my iPhone.
Any advice or estimated time for this to be resolved?
Thank you.
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At this time our engineers are still working on a fix for the known issue with third party email clients and have not provided an estimated time frame for the fix to be rolled out.
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