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Password Requirements for Spectrum Invincible WiFi

imjjrich
imjjrich Posts: 1 Rookie

I upgraded my plan to be the 2Gbps plan along with the invincible wifi, all to find out when trying to setup the WiFi network on the new equipment - they don't allow special characters in your network password. Since I have 60 devices connected to this wifi name and password, this would mean I have to reconnect everything manually to the new network. Does anyone know of a workaround to this password rule or a way to login to the backend of the router to make the change myself? Or could a tech come out and do it somehow? If not, I think i'll just have to return all the wifi extenders and wifi 7 router and use my old router.

Answers

  • Lyn_T
    Lyn_T Posts: 827 ✅ Verified Employee Moderator

    Good evening @imjjrich and Welcome to our Community Forums,

    Thank you for reaching out to us about updating your WiFi password. I was able to locate your account using your registration information. It looks like you were able to speak with one of our agents and they were able to assist with your questions. If you need any further assistance please let us know. -Lyn

  • GigBoss
    GigBoss Posts: 1 Rookie

    I had the same issue, simply because I couldn't use an apostrophe (as in Joe's House), and just finished reconnecting 45 devices manually. If there is a workaround to this problem, would someone be kind enough to leave details on how to do it here? imjjrich may have been the first to inquire, but since the same scenario applied to me as well, I'm sure that I won't be the last… and it would be awesome for the next person to find the solution here instead of having to contact and speak with one of your agents.

  • HT_Greenfield
    HT_Greenfield Posts: 1,420 Contributor
    edited September 15

    @GigBoss : Especially as relates to Wi-Fi 7 routers that now also support WPA3 SAE, you may gage your expectations as follows:

    🔗 https://pwgenie.com/blog/wifi-password-characters ↳ The characters that cause real problems 🔍 😳