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Frequently Asked Questions
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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
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Channels and Programming
Anyone else having issues with pausing "Live TV" the Spectrum model 210 DVR ?The program will pause. After a few minutes the Spectrum screensaver comes on. After a few more min…Answered Closed Peck 108 views 5 comments 0 pointsChannel requestsI see the ReelzChannel is now available (channel 128)! Great. On Patrol: Live starts this weekend!Closed jfcq 72 views 1 comment 0 pointsPopular Spectrum TV channels failing to "tune HD"If not too much trouble, could i get a Spectrum rep to forward this info to the network op’s center…Closed HT_Greenfield 139 views 5 comments 0 pointsWaypoint TV via RokuI have an Internet/TV/Phone account with Spectrum and use Roku devices on our TVs as well. Nearly e…Answered Closed BobC40 71 views 1 comment 0 pointsTV plan pricing on website?Hi, I am a current spectrum internet customer. Any time I choose any option on your site relating t…Answered ✓ Closed lgarmo 73 views 2 comments 0 pointsMotorola DVR DCX3501MHD-DVR Defaults to Channel 1 no way to change itWithin that last few weeks, Spectrum pushed an update to my DVR, and now, instead of remaining on t…Answered Closed Cube 62 views 2 comments 0 pointsAre Spectrum TV Package Names Changing? (Spectrum Select, Silver, and Gold)Over at DSL Reports, a customer has mentioned that the Gold and Silver Package are gone. When I log…Answered ✓ Closed Satch 3.2K views 12 comments 6 pointsSpectrum Needs to add NASA TV to its lineup!Guys, It would be a great channel to have! In the legacy days TWC/BHN had it, but Charter/Spectrum …Answered Closed Satch 208 views 4 comments 0 pointsPeacock Premium Free Trial for Spectrum CustomersEffective 12/8/21: Spectrum TV customers except Limited Basic and TV Essentials customers became el…Announcement Closed James_M 1.6K views 1 comment 6 pointsWhy is the El Rey Network Gone?What happened to the El Rey Network? Why was it dropped from line up? Do we not even get the courte…Closed kdl770 16K views 47 comments 12 pointsIs there a listing for Digital Tiers 1 and 2?Looking for a full channel lineup for the Digital Tiers. Spectrum is just giving a few example cha…Answered ✓ Announcement Closed JWojo 1.5K views 1 comment 0 pointsSpectrum Cable Box Receiver Error CodesYou may receive an error message or code while watching TV or ordering Video On Demand (VOD). The…