Spectrum TV App Feedback
Discussion List
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Cloud DVR Playback Issues (recordings are freezing) - UPDATED 4/18/24 with a message from SpectrumRecently switched from Spectrum box dvr to cloud dvr. I’m using roku to connect to the Spectrum ap… -
Why am I being asked frequently to change my password?Every month I seem to have to change the password. Out daughters watch our spectrum when they are a…Answered Closed Toni3 136 views 4 comments 0 points Most recent by William_M Managing & Using your Spectrum Account
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Why doesn't app retain my preferences?The app won't keep my settings for guide sorting and filtering, and startup channel. Most of the ti…lenf67 16 views 0 comments 0 points Started by lenf67 Spectrum TV App Feedback - Apple Devices & Apple TV
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Why can't we enter channel numbers?I use a programmable universal remote with my Apple TV 4K (3rd generation, tvOS 17.4). It works gre…Answered ✓ lenf67 130 views 3 comments 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - Apple Devices & Apple TV
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Problems with appThere are several problems I'm having with the Spectrum app: 1) When I turn on my Apple TV, the app…lenf67 69 views 0 comments 0 points Started by lenf67 Spectrum TV App Feedback - Apple Devices & Apple TV
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Spectrum tv app not casting to chromecast devicesI am not able to cast the spectrum tv app to my chromecast devices. I am connected to my home wifi …Answered ✓ DW244 82 views 1 comment 0 points Most recent by James_M Spectrum TV App Feedback - Android
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Inability to view picture while fast-forward or rewindingCan someone please confirm whether Charter is fixing the issue with the app where we cannot see the…SIUSalukis 51 views 1 comment 0 points Most recent by Lyn_T My Spectrum App - My Spectrum App Feedback
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Reference Code XSTLP-4001I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for severa…Answered ✓ Closed Snydercj86 2.3K views 3 comments 0 points Most recent by Tyleen_Z Spectrum TV App Feedback - XUMO
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Entering channel numbersDoes the Spectrum app on Apple TV accept numeric inputs from UEI-made programmable universal remote…Answered Closed frazier67 32 views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Feedback - Apple Devices & Apple TV
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5-digit code for Spectrum Roku appDoes anyone know the 5-digit code for the Spectrum app on Roku? I have a programmable universal rem…Answered Closed frazier67 46 views 1 comment 0 points Most recent by catchtwentytwo Spectrum TV App Feedback - ROKU & Other devices
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Documentation on Cloud DVRThru my HOA, I get Spectrum TV App. The cable box is also available, but I did not get that device…
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Why were the channel numbers rearranged in the Spectrum TV AppTurned tv on this am and ran up the Spectrum TV app and the channels have all different channel num…Answered ✓ Closed Quicklook 269 views 2 comments 0 points Most recent by Quicklook Spectrum TV App Feedback - XUMO
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Spectrum App not staying loaded.I see from many web sites, that a lot of other people have same problem. Spectrum tech advised me t…Answered Closed jeffersoncp 107 views 1 comment 0 points Most recent by James_M Spectrum TV App Feedback - ROKU & Other devices
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How to fix error (ALP1301) asking to change my password when I log in on multiple devices ? - SOLVEDI’m getting a 1301 error every couple of weeks when I try to watch the spectrum app or any other ap…Answered ✓ Announcement Closed Jhilliard 1.9K views 10 comments 0 points Most recent by James_M Community Archive
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Do want to keep watching Spectrum TV?When I am watching Spectrum live on any of our TVs (5 of them, all ROKU, some with sticks, some sma…Closed merryannp1951 109 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - ROKU & Other devices
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Can't log into the Spectrum TV app on my iPad with iOS 12.5.7Back in March of 2023, there was an issue with the Spectrum TV app on my older Apple iPad, in that …Answered Closed ScottyZ01 463 views 4 comments 0 points Most recent by ScottyZ01 Spectrum TV App Feedback - Apple Devices & Apple TV
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Why can't I Pause or Rewind Live TV using the Spectrum TV App?Welcome to our community everyone. I'd like to clarify some things regarding pausing live TV. Even …Answered Announcement Closed William_M 2.6K views 1 comment 1 point Most recent by James_M Spectrum TV App Tips, Resources & FAQs -
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't working we…Answered ✓ Closed clappas 876 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - ROKU & Other devices
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Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …Closed Masked_Bandit 454 views 8 comments 0 points Most recent by HT_Greenfield Spectrum Archives: 2020 - Present
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Picture-in-Picture (PIP)?I was told by the rep at the Spectrum store that the Xumo boxes had picture-in-picture capability b…Answered ✓ Closed Ken_T 1.7K views 1 comment 0 points Most recent by Renee_T Spectrum Archives: 2020 - Present
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Lag and blurry images while streaming from my Spectrum TV app through my Apple TV.There is a lot of lag, picture blurry and even freezing while watching the spectrum app through an …Answered ✓ Closed Mboorse 347 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - Apple Devices & Apple TV
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Will the TV guide that was removed during the July 27, 2023 update be restored?Since the July 27, 2023 update, the tv guide icon (3 dots / 3 lines) has been missing. This makes …Answered ✓ Closed DK8RIL 581 views 10 comments 0 points Most recent by lcarlyle Spectrum TV App Feedback - Android
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Android Spectrum TV App Video FreezeMy video freezes every 1-2 minutes when using Spectrum TV app on my android phone. I have reinstal…Answered Closed scb5o 114 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - Android
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Guide defect when switching from All Channels to FavoritesI'm using Spectrum TV App Version 12.0.0 Build 4184 on Roku Ultra 4802R. Once login to the App com…Closed TroyAllen 275 views 4 comments 0 points Most recent by William_M Spectrum TV App 2023 Archive
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Spectrum TV and Hisense ROKU BufferingI’m a new Spectrum customer. I just received and setup my Modem & Router yesterday. I have noti…Closed AlanVO 257 views 4 comments 0 points Most recent by HT_Greenfield Spectrum TV App 2023 Archive