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Joined: Aug 07, 2015
Last Active: Yesterday 11:12pm
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Hi and welcome! Sorry to hear about this issue. When you are calling, are you contacting Spectrum Mobile? The Spectrum Mobile and My Spectrum websites were recently merged and it sounds like you may … (View Post)1
@allevine This is a known issue with BYOD devices. Unfortunately, there is not a timeline available for a fix. (View Post)1
Re: My dad passed away and the cable bill was in his name how can we switch the bill to my mom's name?Good morning, So sorry for your loss, I understand it can be a diffcult time getting everything sorted. There are a couple options for completing an account transfer of ownership, the easiest is for … (View Post)6
Thanks for the update and glad to hear the service is working correctly again! If you left feedbackl through a survey, it will definitely be forwarded. We will also be sure to pass along the feedback… (View Post)1