awboyd Participant

My issue was finally fixed this past Friday but only after the modem was replaced with another model. My issue started in July after the modem had been installed for 3 years without any issues. After…

I did receive a call back the other day that they were able to reproduce the issue on a test line in their office but no resolution yet. I asked about the modem and was told that changing the modem m…

I learned last week that it is a combination of where your number lives within their network and the EU2251 modem. I received a call last week from a level 4 engineer in telephone operations asking i…

I am in North/Central NC - modem/mta model maybe helpful to, I have a Spectrum EU2251 modem that I have had for 3 years with no issues. The last person I talked to did say some have been reporting it…