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Re: HBO on Demand (via box) Suddenly Has Ads
Thank you so much for sharing your experience and I can assure you that we apologize for any frustrations this has caused you. Perhaps I can provide some clarification on what may have happened. Our …1 -
Re: Discovery Plus
Yes, The prerequisite is any Spectrum Select TV plan or Spectrum TV Platinum. Netflix just acquired Warner Brothers Discovery. The deal is expected to close within like six months. It means that HBO …1 -
Re: Having issue with ping
Thanks for the traceroute. That shows you are reaching your destination in 40-50ms, which is an acceptable result and not something we can escalate to engineering.1 -
Re: Roadrunner email is no longer accessible - how to regain access?
Hello and welcome @CWATX, I'd be happy to look into this for you further. Reviewing your account, there are 3 active identities with email attached, and 2 inactive identities. You would be able …1 -
Re: disappearing emails
Log on to 🔗 https://www.spectrum.net/account-summary and hit the 🔗 Check Email hyperlink in the left-hand column to open the webmail portal and check the webmail Trash folder as well as any IMAP-sy…1 -
Re: Can’t view recordings while abroad
Thank you for your feedback on the Spectrum TV app. The app is not available in other countries due to the contracts we have with the channels on the app. I will pass on your feedback to management t…1 -
Re: How can one make favorites the default position instead of All channels?
If you're talking about the app, note that not all platforms necessarily support defaulting to anything but all channels. 🔗 https://community.spectrum.net/discussion/comment/197453#Comment_1974…1 -
Re: Is anybody out there experiencing blurry NBA games on any Spectrum channel?
spectrum has been here twice, no answers. All other programming looks spectacular on 85” Bravia and 122 custom 4/8k projection screen. I’m heating now that forced upscaling is the culprit, especially…1 -
Re: Email account won't forward emails
Are you near the capacity for the mailbox by chance? Being at or near capacity can cause latency that may seem like errors or issues. If you are close to capacity it is recommended that you delete un…1 -
Re: High split Hammond, LA
https://community.spectrum.net/discussion/177269/high-split-what-is-it-and-when-is-our-network-evolution-coming-to-you1
