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Re: What’s included with my plan?
Good morning and welcome @Colorow1, Since this was posted under channels & programming, you can view your included channel lineup as well as included streaming apps. Both links would require sign…1 -
Re: Intermittent issue with DVR - records but won't play recording all the way through
Hello @LakeErieSunsets; Welcome to the Community Forums. I can understand the frustration of not being able to playback a recording. This could have a couple causes. It is possible that your picture …1 -
Re: High split - Thousand Oaks
Welcome @biohoo! High Split coversion schedules are here: https://community.spectrum.net/discussion/177269/high-split-what-is-it-and-when-is-our-network-evolution-coming-to-you If your area is not li…1 -
Re: Trying to reset password
Hello! Welcome to our community page, we appreciate you brining this to our attention. You do not need the cable box to reset the password, but you can reset the password via Spectrum.net or the My S…1 -
Re: Change caller id name using my spectrum app
Hi it is my mobile phone. Apparently its the previous owner of the line that shows up.1 -
Re: The cable guide on TV not working
Hey there @LPepping_1908! Welcome to our community page and thank you for bringing this to our attention and we apologize for any inconvenience this has caused. Using the email address provided in re…1 -
Re: The cable guide on TV not working
Welcome to the Community @LPepping_1908! If you are still having problems, do another cold reboot of the box, but this time, leave it unplugged for a minimum of five minutes for the old data to clear…1 -
Re: Remote doesn’t work
Hello @LeeNMaggie; Welcome to the Community Forums. I do apologize that you were not able to swap equipment. The Spectrum store should still be able to swap equipment. You can visit the store again t…1 -
Re: Closed Caption Problem
BrendaH1 and Satch, Thank you very much for that insight !! I had not done that amount of testing. So I did not pay attention to the path I took to get there. Agreed It should not make a difference. …1 -
Re: Would you like to continue watching spectrum? Keeps popping up every 5 seconds
Hello and welcome to the Spectrum Community! I do apologize for the issues you are having with the app. Since it is only the one TV having the issue we would troubleshoot the issue for just that TV. …1
