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Ex logged into my account - how do I remove?

lisamarie0807 Posts: 1 Newcomer

My ex is logged into my spectrum account app on his device. Is there any way to log out unwanted devices on your spectrum app? From your app. I changed my password but I'm afraid that won't be sufficient if he never signs out. Is there an option like Netflix to sign out all devices where they need to sign back in to access?

Best Answer


  • ElenaB79
    ElenaB79 Posts: 2 Spectator

    Like can the time out be months or weeks?

  • RAIST5150
    RAIST5150 Posts: 918 Contributor
    edited October 2020

    On my Rokus, the certificates for apps generally reset after about 30 days, unless the app gets a major update or something that trips it immediately.

    On that front, Rokus have a way to disassociate a device with your Roku account, which can nix some things at the Operating System level. That may hold true for other set top box accounts as well, provided that is the type of device in play.