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Why are screen grabs/screen captures disabled?

SixSix Posts: 2 ✭✭
edited November 2020 in Spectrum TV App Feedback - Apple Nov 09, 2020

Why can't I make screen grabs while watching TV with the Spectrum app? The resulting file has the video display portion black. Is this happening for other users?




latest version of Spectrum app


Best Answer

  • James_MJames_M Posts: 3,018 ADMIN
    Nov 09, 2020 Accepted Answer

    After checking with our app developers, I can confirm that the screen captures are disabled due to potential copyright infringement.


  • LGTLGT Posts: 133 ✭✭✭✭
    Nov 09, 2020

    Just tried this on my iPad with iOS 14.2 on my home network and got the same results. My guess is this is done on purpose for copyright protection, only a guess, but it would make sense.

    I can capture a twitch stream, so again, seems like it is done on purpose.

  • SixSix Posts: 2 ✭✭
    Nov 09, 2020

    Yeah, but copyright (if that's the cause) makes no sense because when viewing content from providers' websites and native apps screenshots can be made. I'd love to know what is going on with this.

  • LGTLGT Posts: 133 ✭✭✭✭
    Nov 09, 2020

    Well a ton of things about copyright law don’t make sense. Spectrum probably does not see itself as a copyright holder since they just pass on content. Whereas a provider might believe they are the copyright holder. Maybe providers are just lazier about implementation of DRM. Who knows. You would have to start asking everyone’s lawyers what their policy is.

    All that is speculation on my part, but from what I can see the Spectrum app on iOS seems to block that type of capture since it is happening on two different devices running different versions of iOS. Maybe one of the Spectrum reps on here can give a more informed answer?

This discussion has been closed.