This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
What does the Reference Code WLP-4005 mean?

I am using a iMac and going to the web page (watch.spectrum.net to watch) but keep getting Reference Code WLP-4005. I have logged out of spectrum, turned off my router and turned it back on, logged back in and it still does the same thing. This has been going on for a long time now (a year). I have asked tech support once and they said my Safari needed to be updated. Safari has been updated 3 times since they told me that. it still doesn't work. I can't get certain Chanels because they give me this code. Please help. there's no since in paying for a service that hasn't worked in so long.
Answers
-
WLP-4005 is an error code that the channel or programming is currently unavailable. Included a link to Common Error Codes that may be helpful for reference.
1 -
Try enabling DRM.
0 -
Your Device not handing the Digital Rights when enabled it puts back to the app to handle.
0
Categories
- All Categories
- 57 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 38 Suggestions & Feedback
- 3 Community Follow Up
- 261 Internet
- 7 Internet Tips, Resources & FAQs
- 58 Connectivity
- 42 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 172 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 39 TV Equipment
- 37 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 85 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 33 Spectrum TV App Feedback - Apple Devices & Apple TV
- 12 Spectrum TV App Feedback - Android
- 28 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 21 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 42 Spectrum Mobile
- 42 Spectrum Mobile
- 31 Voice
- 25 Digital Phone
- 6 Voicemail
- 33 My Spectrum Account
- 26 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 13 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020