What does the Reference Code WLP-4005 mean?
I am using a iMac and going to the web page (watch.spectrum.net to watch) but keep getting Reference Code WLP-4005. I have logged out of spectrum, turned off my router and turned it back on, logged back in and it still does the same thing. This has been going on for a long time now (a year). I have asked tech support once and they said my Safari needed to be updated. Safari has been updated 3 times since they told me that. it still doesn't work. I can't get certain Chanels because they give me this code. Please help. there's no since in paying for a service that hasn't worked in so long.