What does the Reference Code WLP-4005 mean?

EmilyC

I am using a iMac and going to the web page (watch.spectrum.net to watch) but keep getting Reference Code WLP-4005. I have logged out of spectrum, turned off my router and turned it back on, logged back in and it still does the same thing. This has been going on for a long time now (a year). I have asked tech support once and they said my Safari needed to be updated. Safari has been updated 3 times since they told me that. it still doesn't work. I can't get certain Chanels because they give me this code. Please help. there's no since in paying for a service that hasn't worked in so long.

James_M

WLP-4005 is an error code that the channel or programming is currently unavailable. Included a link to Common Error Codes that may be helpful for reference.

GoldFish

Try enabling DRM.

GoldFish

Your Device not handing the Digital Rights when enabled it puts back to the app to handle.