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Anyone Receiving Fax Sound while on Voice Calls?
I live in zip code 30253 and since November 2020, our VOIP phone is intermittently interrupted for 5-7 seconds with a Fax sound. The person on the other end of our voice call hears high pitch Fax sound, but we hear nothing on our phone. After 5-7 seconds the call reconnects; However, since 2/7/2021 sometimes it disconnects.
This problem occurs whether we initiate the call or if we receive a call. It occurs while on calls with Spectrum 611 Support too. So far, as of 2/8/2021, Spectrum Support cannot resolve this issue. More than three (3) technicians have been to our home over the past two (2) weeks but nobody has identified the issue. All wiring has been checked. The pole has been checked. The only change I am aware of at Spectrum is the implementation/roll-out of the replacement of NOMOROBO to block robo calls.