Can I access the USB port on Spectrum issued routers?

Colorado_19

I have connected an NTFS formatted solid-state hard drive to the RAC2V2S router through USB. In the router GUI at 192.168.1.1, the hard drive is registered and instructions are provided of how to connect it to it through Windows File Explorer at \\192.168.1.1\[harddrivename]. I have up to date Windows 10, and when I attempt to connect to the hard drive through Windows, a prompt window (Connect to 192.168.1.1) for a username/password combination appears. The manual for RAC2V2S does not mention this. I have gathered that other routers may require the same username/password combination as for the router GUI. This is not the case here, it does not work. Not admin/admin, admin/blank, blank/blank, admin/newpassword, etc.

Renee_T

Hello @Colorado_19

The USB port on our routers are intended for our technicians use only and as such they are the only ones with access to that login information. If the USB is required, you may want to look into purchasing your own router as you would have total control and it may suit your needs better.

Renee T

Colorado_19

Thanks Renee T. I think that should be stipulated in the manuals such that features not available to the enduser are easily known.

The manuals for the routers (https://www.spectrum.net/support/internet/spectrum-wave-2-router-user-manual/ & https://d15yx0mnc9teae.cloudfront.net/sites/default/files/RAC2V1S%20Sagemcom%20Wave%202.pdf) indicate that the routers are capable of USB storage network sharing and do not indicate the limitations you mentioned.

Renee_T

I completely understand the frustration. I will be sure to pass along your feedback about the manuals to help prevent confusion for customers.