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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Can't Log Into Account on Website
TazRon
Posts: 2 Novice
I was always able to log into my account on the website, now I can only log into my account on the app.
I have cleared all history, cookies and cache and still it gives me this error message: We're sorry, something didn't work quite right. Please try again. IDID-1060.
Any suggestion?
0
Best Answers
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Hello @TazRon and welcome to the Spectrum Community!
I am sorry to hear you're having difficulties with using the website to manage your account. What web browser are you currently using and have you tried any other browsers to see if that changes anything?
Paul B.
1 -
Thanks for answering Paul. Someone suggested I use a Private window with Firefox and it worked
2
Answers
This discussion has been closed.