You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled

If you have a question or comment, please start a new post (registration is required)

Leave the Archive

New Samsung WiFi Profile

DerrickRay84 Posts: 3 Spectator

My Spectrum App force closes on New Samsung Galaxy S21 when I click update WiFi profile. Phone does not connect to WiFi outside of the home. I sent email to app developers and I have posted review on Google Play. No answer so far.


  • Stovo06
    Stovo06 Posts: 1 Newcomer

    Same problem. Spectrum issue apparently. Every forum I found have people with same complaint and zero solutions

  • James_M
    James_M Posts: 4,777 ✅ Verified Employee Moderator

    We apologize for the frustration. This is a known issue, look for a fix in the next update. Thanks for your patience.

  • khurram
    khurram Posts: 3 Spectator

    Same issue - seems the option to install the profile has been removed from the latest update.

This discussion has been closed.