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New Samsung WiFi Profile

DerrickRay84DerrickRay84 Posts: 3 Spectator
edited August 2022 in Spectrum Archives: 2020 - Present Jul 03, 2021

My Spectrum App force closes on New Samsung Galaxy S21 when I click update WiFi profile. Phone does not connect to WiFi outside of the home. I sent email to app developers and I have posted review on Google Play. No answer so far.


  • Stovo06Stovo06 Posts: 1 Newcomer
    Jul 04, 2021

    Same problem. Spectrum issue apparently. Every forum I found have people with same complaint and zero solutions

  • James_MJames_M Posts: 3,953 ADMIN
    Jul 06, 2021

    We apologize for the frustration. This is a known issue, look for a fix in the next update. Thanks for your patience.

  • khurramkhurram Posts: 3 Spectator
    Jul 15, 2021

    Same issue - seems the option to install the profile has been removed from the latest update.

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