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New Samsung WiFi Profile

DerrickRay84
DerrickRay84 Posts: 3 Spectator
edited August 2022 in Spectrum Archives: 2020 - Present

My Spectrum App force closes on New Samsung Galaxy S21 when I click update WiFi profile. Phone does not connect to WiFi outside of the home. I sent email to app developers and I have posted review on Google Play. No answer so far.

Answers

  • Stovo06
    Stovo06 Posts: 1 Newcomer

    Same problem. Spectrum issue apparently. Every forum I found have people with same complaint and zero solutions

  • James_M
    James_M Posts: 5,041 ✅ Verified Employee Moderator

    We apologize for the frustration. This is a known issue, look for a fix in the next update. Thanks for your patience.

  • khurram
    khurram Posts: 3 Spectator

    Same issue - seems the option to install the profile has been removed from the latest update.

This discussion has been closed.

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