Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
I keep getting Error IDID-2065., I've changed the password at least 3 times. What can be done?

I've changed the password at least 3 times. What can be done? No other information is available. Can this be trouble-shooted on my end or does my account need to be reset?
0
This discussion has been closed.
Replies
Hi and welcome!
Since you changed the password, please try clearing the browsing history and make sure the old password is not still saved. You can also try using a different browser or an incognito browser. If that does not help, then there are a couple follow up questions: