This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Why can't the $29.99 unlimited option be offered to current customers?

I just transferred my service in September to Spectrum and find out that I clearly I should have waited, had I known of upcoming promotion. That is $15 extra that we are paying per line when new customers get the best deal. Seems like current customers aren't getting valued the same. I really like my service since switching, but I am really hung up on this snag. It's quite unfortunate, honestly. I feel current customers shouldn't be charged more for same service, doesn't quite sit well.
Best Answer
-
Hello @floorinstall4life.
Thank you for reaching out to us. For information on specific mobile pricing please contact our mobile support team directly at 833-224-6603 and an account representative will be happy to discuss any plans or offers that may be available for you.
1
Categories
- All Categories
- 50 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 31 Suggestions & Feedback
- 3 Community Follow Up
- 254 Internet
- 7 Internet Tips, Resources & FAQs
- 53 Connectivity
- 40 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 169 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 36 TV Equipment
- 37 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 83 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 32 Spectrum TV App Feedback - Apple Devices & Apple TV
- 11 Spectrum TV App Feedback - Android
- 28 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 21 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 42 Spectrum Mobile
- 42 Spectrum Mobile
- 29 Voice
- 23 Digital Phone
- 6 Voicemail
- 32 My Spectrum Account
- 26 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 12 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020