Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Unable to login to My Account ?
For the last few days I have not been able to get a login page for my account. I finally went and used my wife's computer and was able to login and pay my bill. I also got a login page to login to this page from my computer ( the one I can't get a login page on). I'm not the only one having this experience, anybody know what's going on? I have no problem using the internet with the exception of spectrum.net
Satch Posts: 4,950 Contributor
Hello @WAHEAVENER ,
Welcome to the Community! Do you get an error message on the PC when you can't log in? Can you post a screenshot of what you see?
I would recommend deleting all cookies in the browser(s) that relate to Spectrum, Charter, TWC, Time Warner Cable, Brighthouse Networks, and BHN.. You might have a bad cookie causing this issue. Close your browser when you have deleted the cookies from the PC with the issue. Next time you open the browser(s) you will start with a fresh log in.
I Can't Log-In To My E-Mail Account I Put In Every Password And Still No Results .??? Can You Help Me With This Log -In Over-Sight.??
Hello @LargeActor (And anybody else)
Please try my steps in my post above to see if that solves your login issues.