You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled

If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Unable to use *67

Options
Giselle
Giselle Posts: 1 Newcomer

So I tried dialing *67 so my caller id is restricted and I get dead air I contact Spectrum chat and they were stumped so I called their mobile support and they were stumped. So does anyone on here have any idea of what could be causing this? I have tried all the basics restarting turning off WIFI and data and nothing is working. Thanks in advance

Phone is S21 plus

Answers

  • William_M
    William_M Posts: 1,117 ✅ Verified Employee Moderator
    edited February 2022
    Options

    Hi @Giselle ! Welcome to our community!

    When using *67 on mobile lines the phone number needs to be entered after *67, so you would dial *67 555 555 5555 and then press call.

    Hope this helps!

This discussion has been closed.