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Cannot seem to play some DVR recordings on my iPad

Rtfd515Rtfd515 Posts: 1 Newcomer
edited August 2022 in Spectrum Archives: 2020 - Present Mar 20, 2022

I have been a long time customer and I have been successfully watching the programs I have recorded on my DVR on my iPad. However, I am struggling to be able to watch one series in particular called The Repair Shop which is aired on Discovery HD. I have 38 episodes recorded and instead of being able to “Watch Season 5, Episode X,” the only option I have is to “Watch Recording on TV” and that is impossible since I am traveling and no where near my TV

Any idea what the problem might be? Wondering if there might be a compatibility issue if I am recording from an HD channel but I do not see any other non-HD options with the Discovery Channel. IPad OS 15.3.1

Best Answer

  • William_MWilliam_M Posts: 560 Moderator
    edited March 2022 Mar 20, 2022 Answer ✓

    Hi @Rtfd515, welcome to our community!

    We don't separate SD and HD channels anymore so that is not the issue. You would need to subscribe to cloud DVR (cDVR) service to record and watch content from your iPad, it is different than home DVR service which can only be viewed through the DVR. You may have been watching content On-Demand on your iPad, unfortunately I do not see The Repair Shop is available on demand through our app or any of the 3rd party apps we provide access to. It is on Discovery+ but that is a standalone streaming service you would need to subscribe to separately.

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